Terms for Online Ticket Orders

Purchasing tickets on this website for our upcoming events is the equivalent of making a pre-paid reservation. It ensures we save a seat for you at the show.

Refunds / Exchanges

If you are unable to attend an event after purchasing tickets please contact us as soon as possible. The WowFest team will do our best to accommodate you by offering an exchange for a similar show at a different time.

Please note: No refunds will be available within 7 days of the performance.

Latecomers May Not Be Admitted

Please be on time for the performance. Late entry to the theatre is at the discretion of the Front-of-House Manager, and may be delayed or not allowed at all to minimize disruption of the show in progress.

Behaviour & Conduct

The event producer reserves the right to excuse any audience member who is behaving in a way that is detracting from other people’s enjoyment of the show. In this case no refund will be given.